Privacy Statement Update January 7, 2021 to meet General Data Protection Regulation (GDPR) standards
Personal Information Defined
As used herein, “personal information” means any information recorded in any form that relates to an individual and identifies or can be used to identify an individual, including, but not limited to, a first and last name, email address, a home, postal or other physical address, order and payment information or other unique identifier.
Browsing the Neuro Acting Website
When you browse our Website, you do so anonymously. We don’t automatically collect personal information. We do log your IP address (the Internet address of your computer) to give us an idea of which part of our Websites you visit. But we do not link your IP address to any personal information. Like many other commercial websites, our Websites may use a standard technology called a “cookie” to collect information about how you use the site. Please go to “Tracking Technologies” below for more information.
While browsing our Website, Neuro Acting collects personal information when you register, when you ask to be included in an email or other mailing list or when you submit your personal information for any other reason. From time to time, Neuro Acting receives personal information from business partners and vendors. Neuro Acting only uses such information if it has been collected in accordance with acceptable privacy practices consistent with this Privacy Notice and applicable laws.
When you submit your personal information in connection with the Website this Privacy Notice describes how we collect and use your personal information. Your use of the Website shall constitute your consent to the terms of this Privacy Notice and any changes to this Privacy Notice that may be made to it in the future in accordance with the terms set forth in this Privacy Notice.
Our Use Of Your Information
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience (your information helps us to better respond to your individual needs).
- Facilitate the processing of payment transactions
- Respond to requests and inquiries
- Provide support services
- Communicate about Neuro Acting services
- To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you).
- To improve customer service (your information helps us to more effectively respond to your requests and support needs)
- To send periodic emails
The email address you provide may be used to send you information and updates, occasional company news, and related product or service information, etc.
Notice Prior to Collection
We gather certain information automatically and store it in log files. This information may include your IP addresses, browser type, Internet service provider, referring/exit pages, operating system, date/time stamp, and/or clickstream data. We may combine this automatically collected log information with other information we collect about you. We do this to improve the services we offer to you, and to improve marketing, analytics or site functionality.
Neuro Acting its affiliates and/or service providers (e.g., email distribution vendors, hosting and managed services vendors), use technologies such as cookies, beacons, tags and scripts to analyze trends, administer the Website, track users’ movements around the Website and gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.
The Neuro Acting Website includes Social Media Features, such as the Facebook Like button and Widgets, such as the Share This button or interactive mini-programs that run on our Websites. These features may collect your IP address, which page you are visiting on our Websites, and may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website. Your interactions with these features are governed by the privacy notice and/or policy of the company providing it.
Information Sharing and Disclosure
Your personal information is never shared outside Neuro Acting without your permission, except under the conditions explained below. Inside Neuro Acting, data is stored in controlled servers with limited access. Neuro Acting may send your personal information to other companies or people under any of the following circumstances:
- We need to send the information to companies who work on behalf of Neuro Acting to provide a product or service to you (we will only provide those companies the information (i) they need to deliver the service, or (ii) for the purposes for which the information was initially collected, and they are prohibited from using that information for any other purpose).
Neuro Acting may also share your personal information when we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (1) satisfy any applicable law (foreign, federal, state or local), regulation, legal process or enforceable government request, (2) detect, prevent or otherwise address fraud, security or technical issues, (3) protect against harm to the rights, property or safety of Neuro Acting, its users or the public as required or permitted by law or (4) if Neuro Acting is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Website of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
Finally, Neuro Acting may also share with third parties certain aggregate information (or anonymized, de-identified or pseudonymized data) regarding the use of Neuro Acting’s services or Websites, such as, for example, the number of people who visit certain web pages or use certain services offered by Neuro Acting.
Your Neuro Acting account information is password-protected for your privacy and security. Neuro Acting safeguards the security of the data you send us and takes reasonable and appropriate measures to protect it from loss, misuse, and unauthorized access, disclosure, alteration, and destruction with physical, electronic, and managerial procedures. In certain areas of our Website, Neuro Acting uses industry-standard SSL-encryption to enhance the security of data transmissions. While we strive to protect your personal information, we cannot ensure the security of the information you transmit to us, and so we urge you to take every precaution to protect your personal information when you are on the Internet. Change your passwords often, use a combination of letters, numbers and special characters, and make sure you use a secure browser.
Neuro Acting restricts access to personal information to Neuro Acting employees, contractors, and agents who need to know and have access to this information. Although Neuro Acting takes reasonable steps to protect the data that it collects from its users, it is simply not possible to protect against every conceivable breach of security. Although we do our best to make our Websites and data secure, we cannot guarantee the total security of our Websites and data. Accordingly, you agree that you will not hold The Neuro Acting responsible, and hereby release Neuro Acting for any inadvertent or unauthorized disclosure of user information that may occur, such as, for example, by a person hacking into our system and unlawfully gaining access to our data.
Neuro Acting processes personal information for the purpose for which it was collected and in accordance with this Privacy Notice. Neuro Acting reviews its data collection, storage, and processing practices to ensure that it collects, stores and processes personal information needed to provide or improve its services, or as otherwise permitted under this Privacy Notice.
Children and Privacy
Our Websites do not target and are not intended to attract children under the age of 13. Neuro Acting does not knowingly solicit personal information from children under the age of 13 or send them requests for personal information.
General Data Protection Regulation (GDPR)
Neuro Acting is committed to protecting your data in compliance with the GDPR. EU residents can contact [email protected] regarding the collection or erasure, use, and retention of personal information. Should you have any issues with how we handle your data, please contact us so that we can address your concerns. You have the right to file a complaint with a supervisory authority. Neuro Acting stores and processes data in the United Kingdom.